Our Company

You can either wait in your car as part of our drive-thru experience or take a seat in our cozy Northwoods Lounge. Sip on a FREE cup of freshly brewed Burgie’s Coffee, hot chocolate, or tea while watching your favorite cable channel on one of our many big screen TVs. You’re also welcome to keep an eye on the actual servicing of your vehicle via our bay camera system in real time.

We hope that in addition to the bay camera system, along with bringing you physically out to the service bay to see and hear everything we’re doing, we’ll be able to build your trust in the assurance that we’re giving it to you straight! No over-charging, no over-diagnosing. Just good old-fashioned honesty and customer service!

Our automated kiosk puts you in control of your service. One of our technicians will meet you over the speakers and walk you through choosing the right service for your vehicle. Our kiosk will also do the following:

1. License Plate Recognition
2. Tire Tread Depth Scanning (Waukee Only)
3. Upfront Pricing

We are interfacing all your vehicle’s LOF Xpress™ Oil Change service records with CARFAX. Once you have set up your free CARFAX Car Care account, you will be able to view not only LOF Xpress™ Oil Change service records, but any/all other dealership and repair shop service records that also subscribe to CARFAX. You’ll truly have a more complete and comprehensive way of keeping track of your vehicle’s services in a fully automated, user-friendly fashion.